Solutions-oriented IT Professional with 12+ years of hands-on experience designing, implementing, and integrating cost effective, high-performance technology solutions to meet challenging business needs. Strong problem solving, analytical, and teamwork skills with special interests in enterprise applications and information security.

Professional Experience

HOK (Hellmuth, Obata + Kassabaum, Inc.)
Associate
Information Technology Manager
http://www.hok.com

Carnival Cruise Lines
Senior Information Systems Manager
http://www.carnival.com

• Supervised and led a multi-national team providing first, second, third level support of 50-100 back-office desktops, 40 wireless laptops for check-in, 100-120 point-of-sale terminals and the support of the in-cabin interactive information and entertainment systems.
• Accountable for managing and maintaining all equipment in the shipboard Network Data Centers including 25 servers running Windows 2000/2003 & Unix, specialized printers, backup tape carousels, battery backup, routers, switches, cabling, and other hardware components that make up the shipboard LAN infrastructure.
• Accountable for overseeing all satellite equipment and data communications between ship and shore including Internet access, email, file transfers, telephone calls and billing, credit card authorizations, and bank ATM communications.
• Accountable for administering and supporting a wide variety of COTS and proprietary systems including onboard credit systems, guest tracking systems, crew and passenger identification/security systems, magnetic key door lock systems, crew personnel systems, dining room seating systems, casino financial systems, slot management systems, inventory control and purchasing systems, customer response/guest relations systems, weather/marine/navigational systems, and point-of-sale systems - linking all revenue generating departments onboard including accounting, bar & restaurants, casino, gift shop, infirmary, Internet café, photo, room service, shore excursions, and spa.
• Selected by management to mentor and train new and existing technical team members.
• Acknowledged for consistently implementing projects on time and within budget. 

Carnival Cruise Lines
Information Systems Manager
http://www.carnival.com 

Mannerud Consulting & Research
Technology Consultant
http://www.mannerud.org 

Education

University of South Florida
Bachelor of Science in Management Information Systems

Treider College
Diploma in Network Administration

Professional Certifications

Certified Internet Web Professional (CIW Associate)
Novell Certified Internet Professional/Certified Internet Business Strategist
Certified Novell Engineer
Certified Novell Administrator

Certificates

Master Certificate in Information Technology Industry Knowledge
Master Certificate in ITAA Information Security Awareness
Certificate in Internet Security
Certificate in Computer Forensics
Certificate in HTML 4.0
Certificate in MS Windows XP Desktop Administration
Certificate in MS Windows Server 2003 Administration
Certificate in Voice over Internet Protocol (VoIP)

Professional Associations

Institute of Electrical and Electronics Engineers (IEEE)
IEEE Computer Society

Teaching Experience

International Academy of Design & Technology (IADT, The Academy)
Adjunct Instructor
http://www.academy.edu

Temple Heights Christian School
Guest Instructor

Boards

IADT Interior Design Advisory Board, 2008
Technology Advisor